We've created this article to help you get access to your company's Homerun account, accept the invite and then get set up with the basics.
Step 1: Ask your colleagues to invite you to the Homerun account
Troubleshooting Invitation Issues
If you or your team members have issues with receiving invitation emails, follow these tips to resolve them efficiently:
Check if invitation emails are landing in the spam folder and mark them as safe.
Ensure that the recipient's email has not been added to Homerun's bounce list; if it has, remove it and resend the invitation.
Resend the invitation manually via the Settings > Team Management section in Homerun.
Share the invitation securely through a generated link like "https://app.homerun.co/join?token=[unique-token]" while replacing the token accordingly.
One of your colleagues with Team management permission can invite you to your company's Homerun account by following the steps in our article 'Inviting your team'.
Once you have been invited, you will receive an email with '[colleague's name] invited you to start using Homerun' as a subject. Be sure to check your spam and promotion folder! If you do not receive an email, contact us via the chatbox in the bottom right corner.
If the email is not found in the spam folder, it is possible that the recipient's email address is on Homerun's bounce list. Emails may land here due to past delivery issues. To resolve this:
Verify if the email address is on the bounce list.
If listed, remove the email address from the bounce list.
Resend the invitation email after removing the email address from the bounce list.
Click the 'Accept invitation' button.
You'll be taken to a sign up page where you can create an account. Your email address will be pre-filled.
You can choose between 'Continue with Google', 'Continue with Microsoft' and 'Continue with email'. If you want to sign up with your email + password, you can fill in your first and last name, and set a password.
Choose your preferred log in method and that's it! You'll be lead directly to your company's Homerun account and you can start setting up your user profile.
If you encounter problems accessing your company's Homerun account, such as not receiving invitation emails, don't hesitate to use the following troubleshooting options: checking the spam folder, identifying and resolving bounced emails, or manually resending invites. Additionally, our support team is always available through the chatbox in the bottom right corner!
Step 2: Check out the job openings you have been added to
The colleague who added you to Homerun, can also add you to the hiring team of the jobs you need to be involved in.
Via the sidebar on the left, click 'Jobs'.
If you do not see any active jobs, reach out to your colleague to help you with this. They can invite you to a job opening by following this article.
From the 'Jobs' page, click one of the jobs and explore the Job post, Candidates and Apply form via the menu bar at the top.
Step 3: Set up your profile
Click your company icon on the top left corner.
Click 'My profile'.
Add a profile picture by clicking 'Upload image'.
If necessary, make any adjustments to your first and last name.
At the 'Email signature' section, add your personal email signature. This will be added at the end of all your emails.
Step 4: Manage your notifications
You can receive In-app notifications, Email notifications and Slack notifications.
Via the sidebar on the left, click 'Settings'.
Next, click 'Notifications'.
You can choose which notifications you want to receive by switching the toggles at 'In-app notifications' and 'Email notifications' sections. Changes are saved automatically. As a start, we recommend leaving all notifications on so you don't miss anything!
Additional articles to read
If you have some time to spare, check out our Getting Started with Homerun page to see how to create your first job post and set up an apply form.