You can decide how your emails appear to candidates. Send messages from your own name or on behalf of your company. This setting applies when emailing candidates individually or in bulk.
Using the sender selection
Navigate to a candidate or select multiple candidates.
Open the email composer by clicking ‘Write a message’.
Click ‘From’ in the email composer.
Select whether you want to send the email from:
Your personal name
The company name
Write your message and click ‘Send’.
The email will be sent from the selected sender name.
When can you use this feature?
You can use this feature in different ways, for example:
Sending a message to a single candidate.
Sending disqualification emails in bulk.
Sending data retention request emails in bulk.
What candidates see
When you send an email from the company, candidates will see the company name as the sender instead of an individual name.
Candidates can reply directly to the email. Their reply will automatically be added to the candidate’s timeline. You and your team will receive a notification when a candidate responds.
Good to know
This feature is available for all manual candidate emails.
Confirmation and knock-out emails are not affected by this setting.
Company emails are sent from the domain email.homerun.co.
Using the company email option helps keep communication within Homerun.
Homerun does not store which team member selected the sender name. If a candidate replies, all relevant team members will receive a notification stating that the candidate replied to a team member.
This feature is available for users that have a “Full access” or “Can hire” role.
Have questions?
Use the chat in the bottom right corner of your screen. Our team will be happy to help! 😊