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How do I manage notifications?

Stephen avatar
Written by Stephen
Updated over 3 weeks ago

Notifications fill you in on team communication that requires your attention and lets you know when new candidates apply and/or reply. You can receive In-app notifications, Email notifications and Slack notifications.

You can enable or disable the following notifications:

  • New job applications

  • New mentions

  • Invited to a hire team

  • New candidate reply

  • Calendar events RSVP updates

  • Calendar events updates

  • Review submitted

  • Review reminder

Managing notifications

Notifications in Homerun are designed to be customizable, letting users opt out of specific updates while retaining essential alerts, ensuring a personalized and clutter-free communication system.

Best practices

  • Regularly review your notification settings to ensure alignment with your communication preferences.

  • Remember that notification changes are user-specific and cannot be applied on behalf of others.

  • Enable necessary notifications to avoid missing important updates, such as email invitations.

  • When applicable, use alternative methods, such as enabling read receipts for uploaded files to ensure task follow-up without additional notifications.

Troubleshooting notification issues

Additional Questions Answered:

  • What if I can't locate the notification settings? Accessing the notification settings menu is straightforward from the main dashboard. If you experience difficulty, consult the Homerun Help Center or support documentation for more details.

  • Can I disable all notifications? Homerun allows selective opt-out of specific notifications rather than a complete disabling of all notifications. Customize according to your needs.

  • Are notifications available for other actions? Yes, Homerun supports various notification types. Explore your settings for more features.

If you are not receiving specific email notifications, such as invitations to meetings, the issue may be related to disabled notification settings. Follow these steps to resolve it:

  1. Log in to your Homerun account.

  2. Access your notification settings (Steps 2-3 above).

  3. Check specific notifications, such as 'Calendar event updated.'

  4. Enable necessary notifications by toggling email, in-app, or both options.

  1. Log in to your Homerun account.

  2. Via the sidebar on the left, click 'Settings'.

  3. Next, click 'Notifications'.

  4. You can choose which notifications you want to receive by switching the toggles at In-app notifications and Email notifications.

  5. Changes are saved automatically.

Note: Changes that you make here will only apply to your personal account. Each user must adjust their own notification preferences—it's not possible to change notification settings on behalf of another user. If you are experiencing issues with receiving notifications, refer to the troubleshooting tips below. Additionally, if you wish to stop receiving specific notifications, you can adjust your preferences without impacting essential updates. Examples include opting out of project updates while retaining event notifications.

Alternative Notification Methods

If you encounter a scenario without direct notification settings, such as alerting an employee about uploaded files, you can use Homerun's read receipt feature.

  1. Upload the file to the employee's profile.

  2. Access the file options and enable the read receipt feature.

  3. Choose the intended recipient(s). This ensures task-specific follow-ups without relying solely on standard notifications.

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