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I forgot my password. What do I do?
I forgot my password. What do I do?
Stephen avatar
Written by Stephen
Updated over a year ago

No worries, there are two ways of resetting your password.

Resetting your password when you are logged in

  1. From anywhere in the tool, click Settings in the sidebar

  2. Next, click My profile and scroll down Password

  3. Click Forgot your password? Click here to reset

  4. You will receive an email with instructions on how to set up a new password.

Requesting your password when you're not logged in

  1. On the login page, click Forgot your password?

  2. Fill in the email address you’re using for your Homerun account and click Reset password

  3. You will receive an email with instructions on how to set up a new password.

Note: it can take a couple of minutes before you receive the email with instructions to reset your password. Didn’t receive an email? Check your spam folder. Still nothing? Please get in touch with our support team.

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