How to email candidates
Stephen avatar
Written by Stephen
Updated over a week ago

After a candidate has applied to your open role, you can reach out to them by email. You can email a single candidate, but you can also email candidates in bulk. In this article we explain both.

Sending an email to a single candidate

  1. Via the sidebar on the left, click on a job opening under 'Your jobs' or head to the 'Jobs' page to navigate to the specific job for which you need to email a candidate.

  2. Select 'Candidates' in the menu bar at the top.

  3. Click on a candidate to open up their profile.

  4. In the candidate's profile, click the 'Message' button which opens up the message modal.

  5. You can now write your message or use an email template to email the candidate. Check out our article about how to use email templates to learn more.

  6. After writing, you can decide to schedule the email, or send it right away by clicking 'Send'.

That's it! The email you sent or scheduled is shown in the Activity and message modal with the candidate. When a candidate replies to your email, you will see the number of new messages in the message modal, receive a notification (if enabled), and the email will also appear in your inbox.


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Sending an email to multiple candidates

  1. Via the sidebar on the left, click on a job opening under 'Your jobs' or head to the 'Jobs' page to navigate to the specific job for which you need to email a candidate.

  2. Select 'Candidates' in the menu bar at the top.

  3. Make sure you are using the list view by clicking the icon with three lines and a dot (right next to the icon with a dotted square, which indicates the board view).

  4. Use the checkboxes on the left to select the candidates you want to email. You can sort the list on Stage, Review, Name and Origin.

  5. At the bottom of the page, click the e-mail icon, which will open the Email composer.
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  6. You can now write your message or use an email template. Check out our article on how to use email templates for more information.

  7. When you're sending an email to multiple candidates, it's helpful to use placeholders.
    ​Note: Candidates will not be able to see the names or details of other candidates.

  8. Once you're done, you can schedule the email, or send it right away by clicking 'Send'.

Done! The email you sent or scheduled is shown in the Activity and message modal with the candidate. When a candidate replies to your email, you will see the number of new messages in the message modal, receive a notification (if enabled), and the email will also appear in your inbox.
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